No new software
No new login
Here for your team too
For veterinary practices
Give families somewhere compassionate to turn before, during, and after difficult moments with their pets—while lifting the emotional weight your team carries every day.
patients.
Held handles everything that comes next.
When the time is right, your team shares one trusted resource.
That's a lot. Held is here to help.
That's a lot. Held is here to help.
You support individuals and families through devastating diagnoses, difficult decisions, euthanasia, and the days that follow—with sympathy, compassion, and resources.
With the family's permission, your team can send us their name and contact information. We'll reach out personally.
A connection to a licensed therapist who understands the human-animal bond
Help preparing questions to effectively communicate with their veterinary team.
Space for families to process grief, guilt, fear, uncertainty, and overwhelm
Emotional support before, during, and after a difficult diagnosis or loss
An influence for or against euthanasia, treatment, or continued care
A service that tells pet parents what decision to make about their pet's care
A source of diagnoses, prognoses, treatment recommendations, or quality-of-life assessments
A veterinary or medical provider or replacement for your veterinary team
We connect personally, understand what they need, and help them find the right grief support with a licensed counselor.
3
They complete a short form when they feel ready. There is no pressure and nothing else your team needs to do.
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Offer support to your pet parents with a card, QR code, or link before, during, or after a difficult appointment or discussion is had.
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How Held works
Held fits into the moments where your team already communicates with pet parents and their families. There is no platform to learn or referral process to manage.
Held is here to care for the humans going through the experience.
We work alongside your practice - never between you and your clients.
A trusted extension of your care
Held supports the people.
after
Ongoing grief support from someone who understands that this was family, not just a pet.
Licensed grief counselors are available to meet at your veterinary practice, in their private office, in your home, or online.
during
Before
A place to process difficult diagnoses, anticipatory grief, and quality-of-life decisions.
when held can help your pet parents
Printed contact cards
Email + text templates
Unique QR code
When a pet parent is facing a difficult diagnosis, euthanasia, or loss, you don’t have to find the perfect words. Simply share Held, and we’ll help them take the next step.
we'll give you what you need
once we connect
Scheduling, payment, and follow-up
Finding the right licensed grief counselor
Understanding what kind of support they need
Personal outreach to the family or individual
You can care deeply without carrying everything.
A trusted extension of your care
Veterinary teams are expected to guide individuals and families through grief, guilt, uncertainty, and some of the hardest decisions they will ever make. Held gives those families a compassionate place to turn during these moments while helping your team maintain healthy boundaries and lessening the mental load.
Space to process a hard case or difficult time together.
Office hours and team sessions as needed.
Process emotional weight with a licensed counselor.
Veterinary professionals move from difficult diagnoses, emotional goodbyes, and grieving families straight into the next appointment. Held is developing flexible ways to connect your team with licensed counselors who understand the emotional realities of veterinary medicine.
Support for veterinary teams
emotional weight lifted with no extra work for your team.
Founding practice pilot
Held is now partnering with a limited number of veterinary practices and licensed grief counselors. We'll provide your unique link, QR code, printed and digital materials, and hands-on support—all designed to fit naturally into the care your team already provides.